2 Column CSV Format (Simple FAQ Bot)

2 Column CSV Format (Simple FAQ Bot)

The 2 column CSV format is the simplest format for using the FAQ bot generator in BotFlo. You can download a sample 2 column CSV file from the bottom of this article. 

It consists of just a simple Query and Response format, specified in 2 columns as seen below. 



In this format, you have exactly one training phrase per intent, and exactly one response per intent. If that isn't what you want, you need to use the more complex CSV formats.
    • Related Articles

    • 10 Column CSV format for Advanced FAQ Bot

      You can add multiple training phrases and multiple responses per intent using the 4 Column CSV format.  However, if you want to specify input and output contexts, you need more columns in your CSV file. The 10 Column CSV file helps you specify the ...
    • 10 Column CSV Format for Rich Responses FAQ Bot

      Supporting rich responses is possible if you use Markdown and its extensions to write the responses.  There are two important things to note here: a) you should be fairly proficient in Markdown to be able to use this feature. While Markdown is not ...
    • 4 Column CSV Format (Basic FAQ Bot)

      While the 2 column CSV format allows you to add only one question and answer per intent, you can specify multiple training phrases and multiple responses per intent using the 4 column format. You can download a sample 4 column CSV file at the bottom ...
    • Convert 2 Column CSV file into Dialogflow agent ZIP file

      Pricing: BotFlo Starter, BotFlo Plus and BotFlo Pro Link to tool 1 If you haven't already done so, first log in to BotFlo. 2 From the menu, select FAQ Bots > Text Only > Simple ( Column) 3 Select the bot's language 4 Select the bot's timezone 5 ...
    • Convert 4 Column CSV file to Dialogflow agent ZIP file

      Pricing: BotFlo Plus and BotFlo Pro Link to tool 1 If you haven't already done so, first log in to BotFlo. 2 From the menu, select FAQ Bots > Text Only > Basic (4 Column) 3 Select the bot's language 4 Select the bot's timezone 5 Browse and select the ...